Not working
I didn't show as logged in. I tried to log in, first item ever sent me 6 digit, then I use it and I'm still not logged in.
It shows Guest user-al14f, with login still available. So I tried to log in again, same problem X3.
We another person yesterday who couldn't get in, either.
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Comments15
Luke Vella
Oct 19, 2023
I'm not able to reproduce this. Can you share what OS and Browser you're using?
Dan Seidman
Oct 19, 2023
Windows 10, Google Chrome. I click on my link from my group and it doesn't recognize me.
Dan Seidman
Oct 19, 2023
Luke - I need this fixed, please. We should be receiving posts today, for our group tomorrow morning.
Luke Vella
Oct 19, 2023
Hi Dan, Could you try clearing your browser cookies to see if that will fix it for you? Or you can try logging in on a different browser to check if that will work.
Dan Seidman
Oct 19, 2023
Dan Seidman
Oct 19, 2023
Cleared it, gives me 6 digit and this screen shows, instead of logging me in. So I try to log in and around it goes again, back to 6 digits...
Luke Vella
Oct 20, 2023
Are you by any chance clicking Continue as Guest instead of the Continue button when entering the 6-digit code?
Can you try using the magic link in the login email instead of entering the 6-digit code?
Like I said, I can't reproduce this and I've not had reports of similar issues. I also don't see any registered users with your email address, so I'm limited in my ability to help.
Dan Seidman
Oct 20, 2023
Okay, so I can't even vote. I can't even create a new identify and vote. It doesn't let me do anything.
THIS IS A DISASTER. YOUR SOFTWARE HAS RUINED OUR EVENT FRIDAY MORNING.
Dan Seidman
Oct 20, 2023
NOT WORKING ON MOBILE EITHER.
We had around 200 people on our list and DOODLE screwed everything up. So we moved here. Now this reflects terribly on me, as the person responsible for fixing a problem that has simply surfaced somewhere else.
Dan Seidman
Oct 20, 2023
Putting the code in does not send me to log-in, it automatically sends me to the Sunrise Hoops poll, as a guest. I have not ability now to do anything but post notes. I can't change, delete past dates or add new dates.
Now I get this new screen.
We had people texting me last night they could not sign-in. We had 3 people register for a morning when there would normally be 12 or so.
Dan Seidman
Oct 20, 2023
Are you by any chance clicking Continue as Guest instead of the Continue button when entering the 6-digit code?
No, the large button is very clear, didn't even notice until now there was a guest choice.
Can you try using the magic link in the login email instead of entering the 6-digit code?
This link is what sent me to log-in error page (screen shot sent in prior message).
Adi
Oct 23, 2023
The login process is not user friendly at all. Editing a vote should not require accessing via saved hyperlink, but depending on direct login. Also, every poll should appear on the main screen, regardless of whether admin or not.