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Rally changed the times for my poll dates! This is insane. My poll (with many many choices) started at noon. Somehow, after some had responded, but not all, the times were changed to start at 7 am.

If a scheduling tool is this unreliable, what is the point of the tool?

Status: Closed3 comments

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Comments3

  • Luke Vella

    Team•

    Oct 2, 2023

    Hi Linda, there was an issue earlier today that caused some dates to appear incorrectly. This was due to a bug impacting dates around daylight savings time. Your issue is likely related to this. However I believe this issue is resolved now so please can you confirm whether or not you are still seeing the wrong times so I know whether I need to investigate this further?

    This code is rarely changed but I'll be working on ensuring these kinds of issues are avoided completely in the future.

    • Linda Vigdor

      •

      Oct 2, 2023

      Yes, the times are now correct. However, unfortunately I have to redo all the work i did on analyzing the poll this morning, as I didn't notice the glitch until it was too late.

      I am not happy.

      • Luke Vella

        Team•

        Oct 2, 2023

        I understand Linda. I'm really sorry for the inconvenience this has caused you. I plan to work on improving reliability.