Luke Vella
TeamCommented on Special characters in emailsThanks for reporting! I’ll work on fixing this soon.Commented on Client-side exceptionHi there, thanks for raising. After looking into this I found there was a bug introduced in a recent update that caused date options not to be updated properly when editing the dates of a poll. Unfortunately this resulted in all date options of a poll being deleted and the client…Commented on Impossible to login to modify a previous selectionI followed these steps and it works as expected for me. Are you clicking on the "..." next to your name and selecting Edit votes?Commented on Impossible to login to modify a previous selectionIf anyone has steps to reproduce this issue I'd be happy to look into it.Commented on TimeZoneYes this is the default behavior. Alternatively when selecting the times you can change the timezone to "Ignore timezone" so that everyone sees the same time.Commented on need advise on how to allow only one appointment /hour sign upHi, this is not supported at the moment but it will be in the future through a feature called Registration pages. I'll merge this with the existing feature request.Created Login Error when opening pageCommented on Allow selecting no option when finalizingIt's not possible right now but sounds like it could be useful.Commented on Limit the amount of voters per optionHi Thomas. This behavior will be part of a feature called Registration pages. These are different then meeting polls since their purpose is not to find the most popular time but rather to allow participants to book a time slot. I'll merge this with the existing feature request.Commented on 24-hour time formatHi, this is already possible. You can change it from https://app.rallly.co/settings/preferencesCommented on Email Notification When a Participant Submits PollYou should receive them immediately. If you are not receiving the emails and you're using outlook please try adding rallly.co to your safe senders: https://support.microsoft.com/en-us/office/safe-senders-in-outlook-com-470d4ee6-e3b6-402b-8cd9-a6f00eda7339Commented on Email Notification When a Participant Submits PollHi Daniel, there is a toggle that lets you turn on notifications for a poll on the admin page.Commented on Reset a pollThanks for the feedback. I believe this will covered by supporting recurring meetings so I'll merge this with that feature request.Commented on Add the year in the csv-fileThank you, I'll work on including this in an update soon.Commented on Doing it again, not workingHi Dan, the 404 page does not look like you're using the magic link. Can you try the magic link again and confirm whether or not it works for you? I had a look at the 6-digit code verification. It appears that if you type in the email with different case letters that don't match…Commented on Poll ClosingHi Lynn, it shouldn't be possible to add new participants to a poll that has been paused. Could you be referring to participants being able to comment after a poll is paused?Commented on Not workingHi Dan, Sorry for the delay, this was a tough one to crack but I have deployed a solution that should allow you to login now. I'll explain what the problem was: When logging in, the email that you received contained a magic link that can only be used once. Some users such as your…Commented on Not workingAre you by any chance clicking Continue as Guest instead of the Continue button when entering the 6-digit code? Can you try using the magic link in the login email instead of entering the 6-digit code? Like I said, I can't reproduce this and I've not had reports of similar issues…Commented on The perfect event planning app! Thank you!!Amazing! 🤩 🙏Commented on The perfect event planning app! Thank you!!Jānis, thanks for taking the time to write such kind words! You've made my day 🙇🏻♂️ P.S - Would you consider leaving a review on Trustpilot? 😁Commented on Not workingHi Dan, Could you try clearing your browser cookies to see if that will fix it for you? Or you can try logging in on a different browser to check if that will work.Commented on Not workingI'm not able to reproduce this. Can you share what OS and Browser you're using?Commented on I love this App! Thank you!Thanks Tim, you've made my day! I'll just leave a link to our trustpilot page in case you want to make it even better and share your feedback there as well 😁 https://www.trustpilot.com/review/rallly.coCommented on Text based poll instead of date and timeI've definitely considered doing this but over time I have decided that it would be better to focus on scheduling. There are many other apps that do text-based polling pretty well and it's even integrated into a lot of messaging apps. I might make it possible to include text-base…Commented on différents votesIt is possible on mobile as well by opening the participant dropdown and unselecting the participant by clicking on the first menu item. Once you do this you will see the "+" button which allows you to add another participant.Commented on API accessIt's a valid request but the overhead of maintaining a public API would be too great at this point. Unless this is stopping many users from upgrading to a Pro account we can't justify doing this work.Commented on Poll voting bugMaybe open a poll and enter the link in a incognito tab? Try to change an entry afterwards. If you open a poll in incognito mode you will be seen as a guest and your entry won't be tied to an account so that works as expected. Or perhaps open a poll, enter an entry and then open…Commented on Poll voting bugHi thanks for the feedback, I'll work on including a login link from the invite page very soon. The issue is that when someone wants to update their entry (they have a account and are always logged in) they cant change it at all. They always need to re-enter the poll with another…Commented on Ability to copy times across all dates in pollHi, this is already possible by clicking Apply to all dates from the dropdown menu next to Add time option.Commented on Poll languageIf the participant has indicated that they prefer their content to be served in a certain language, why would you want to override that? This behavior is pretty standardized across the web and it’s not likely that an exception will be made here unless there are very good reasons.